ASIAPOWER OFFICE TIMING: 10.00 AM TO 5.00 PM (MON TO SAT)
Purpose of the Job/Job Mission
The Information Technician is responsible for installing and maintaining computer hardware, software and networks.
Responsibilities and Accountabilities
Major responsibilities and target accomplishments expected of the position including the typical problems encountered in carrying out the responsibilities.
Ensure technology is accessible and equipped with current hardware and software Main Activities
-Troubleshoot hardware, software and network operating system
-Be familiar with all hardware and software
-Be familiar with network operating system
-Provide orientation to new users of existing technology
-Train staff about potential uses of existing technology
-Train staff about new and potential use Provide recommendations about accessing information and support
-Maintain current and accurate inventory of technology hardware, software and resources
Monitor and maintain technology to ensure maximum access Main Activities Troubleshoot all technology issues
-Maintain log and/or list of required repairs and maintenance
-Make recommendations about purchase of technology resources
-Provide network access to all staff
-Install work stations
-Connect and set up hardware
-Load all required software Information Technician
-Provide network accounts and passwords as required
-Monitor security of all technology
-Install and maintain Foolproof and passwords
-Input and maintain IP addresses
-Advise staff of security breach and/or change in password or security status
-Ensure installation of lock out programs
-Identify and prepare hardware for disposal when appropriate
-Ensure hardware is stripped and secured before disposal
Position Requirements – Education, Experience, Competencies
Educational Requirements
Mandatory:
Bachelor Degree in Information Technology
Experience
Mandatory:
-Computer hardware and software systems and programs Computer networks,
-Network administration and network installation Computer troubleshooting
-Computer viruses and security
-Ability to install and administer computer hardware, software and networks
-analytical and problem solving skills
-decision making skills
-effective verbal, presentation and listening communications skills
-effective written communications skills
-computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level
-Stress management skills
-Time management skills
-Gulf experience preferred.